FAQs

You can place your order online

How To Place an Order Online In 6 Easy Steps!

1. Select your subscription plan of choice

2. Select weather you'd like double or regular protein for your meal plan

3. Select how many meals you would like to receive per week. (Deliveries are completed once a week)

         - Meals are available in increments of 5 - 30 meals per week.

         - Crave Meal Prep Co. currently offers Bulk Ordering of 50+ meals per week! Click Here to submit your Bulk Order!

4. Based on the previous options selected, choose your meals

5. Add on any additional snacks to your order

6. Add all applicable items to your cart and proceed to checkout. You will enter your contact information, delivery method and form of payment. Click "Pay Now" to complete your order!

Need Some Help With Placing Your First Order? No Problem! 

Please feel free to give us a call during our business hours and we will be happy to answer all of your questions and get you set up with a weekly meal plan.  Please have your payment information and meal selections ready.

Signing up for Crave Meal Prep Co. is completely commitment free! Our service bills weekly, however upcoming orders can be skipped or cancelled by contacting customer service  or made through the customer portal prior to Thursday at 5:00 pm EST. Otherwise, customers will be automatically billed for their plans each Friday.

We batch-cook and deliver every Sunday. To be included in the current week’s run, please complete or update your subscription before 11:59 PM Eastern on Thursday. Changes made after the cut-off will ship the following Sunday.

We follow all Food Safety Standards and Operating Procedures involving allergies and cross contamination in our kitchen.

If there is a severe allergy, please call us and we will see if we can accommodate your needs. 

Do You Check My Meal Selections For My Allergies?

No. If you are selecting your meals, the team will not reference your allergy notes. Please ensure that you are selecting meals that do not contain your allergies as we will send you what you select.

Allergy notes are only used if you do not select your meals. If you do not select your meals, you will be sent an assortment of meals that do not contain your allergies.

We have up to 20 different meals (Breakfast, Chicken, Turkey Beef, Premium) Menu rotations depends on whichever meal is the worst performing. We will take that meal off the menu and add at least one new meal per week.

The lowest amount of meals per week is 5 entrees.  You are able to select 5 meals per week.  You will receive all of your meals in a single delivery.

Other amounts of meals per week may be available, so if you are interested in a specific number of meals per week, just contact the Crave Meal Prep Co. team and we can let you know what options are available!

Since we are a weekly meal subscription service, the system sets you up for recurring payments. This means that you will be billed automatically, in advance on Friday of each week, for the upcoming week of meals. 

If you would like to make any sort of adjustment to your account (Skipping an order, adjusting your meal plan, selecting your meals, or cancelling), please notify the team by our weekly deadline, which is Thursday at 11:59pm EST. This will ensure that your account can be adjusted accordingly.

*Please note that modifications (e.g. skipping a week, cancelling, meal quantity adjustments, etc.) cannot be made to existing orders that have already processed in our system*

Yes!  The meals are already prepared and portioned, so all that's required from you is to heat and enjoy!  Each meal has heating instructions displayed on their label. The containers are microwave safe so you don't need to separate items  prior to heating.  Although we recommend some items to be heated in the oven or air fryer, the actual container itself is NOT oven safe.

We don’t recommend freezing our meals; Since the meals are already prepared when you receive them, the quality of the entree isn't as delicious as if they were to be consumed by their designated ‘Best By'.  If you notice that you have an excess of meals, feel free to skip a week (or two) in order to catch up on what you currently have.

Please contact the team immediately and we will do our best to assist you! You can reach us by submitting a Contact Us Form. Contact Us Forms are responded to during business hours by our team, so please keep an eye out for our reply!

We are human and sometimes mistakes do happen. If there is an error with your order, please contact the team directly as soon as possible. Our team will work quickly to resolve the issue for you! Submit a Contact Us Form. Contact Us Forms are responded to during business hours by our team, so please keep an eye out for our reply

Yes, you can modify your order by logging in and navigating to your user dashboard! Please contact the Crave Meal Prep Co. team directly, prior to Thursday at 11:59 pm, to modify your upcoming order. This will ensure that your account is adjusted accordingly before billing processes on Friday.

No, completing a meal selection form is not a requirement. It is an opportunity for you to choose meals from any of our meal plans! We offer 20 different entrees each week, so there is always a different assortment to choose from!

The average range of sodium for each meal plan is listed below:

Lifestyle: 

Double Protein - 870 mg 

Regular Protein - 655 mg

Breakfast - 570 mg

We deliver to the entire state of New Jersey Philly, Brooklyn, and Staten Island.  Our in house drivers pick up from our facility on Sunday morning, so they will arrive by the end of the day on Sunday. 

Clients using home delivery will receive two texts from one of our drivers. First text will be an ETA text. Second text will be delivery confirmation with picture proof your meals have arrived. 

All of the contents in the branded bag can be recycled.  Due to sanitation reasons, we do not need any contents of the bag back.

If you are picking up meals at any of our pick up locations, you will not receive a text. Please note, delivery to locations may vary, but meals will also we be ready for pick up on Mondays. Please contact your location with store hours. 

Yes! Each week we ask that you leave your last weeks bag outside the night before. Our drivers will swap out the old bag with new, fresh meals. We put reminder cards in all bags, if bags are not returned after 3 attempts, we will charge your account a $15 fee.

We serve and deliver the entire state of New Jersey, Philly, Brooklyn and Staten Island.

Yes!  As a Crave Meal Prep Co. client, you are able to pick up from any of the Local Pick Up Locations!

(Times for pick up vary depending on location.  Please reach out if you have questions)

Meals are delivered to pick up locations over the weekend and are available on Mondays of each week during the locations' hours of operation. You will NOT receive a notification of when your meals have been delivered. As long as you have an order processed for the upcoming week, meals will be delivered to the pick up location indicated on your account.

Meals will remain in the Crave Meal Prep Co. refrigerators from Monday until Sunday. Anything remaining in the refrigerator by Sunday afternoon is removed for sanitation purposes. Please ensure that arrangements are made to retrieve meals from pick up locations by Friday afternoon, as refunds are not issued for anything remaining in the refrigerator at this time.