Privacy Policy
Privacy Policy for Crave Meal Prep Co. (cravemealprepco.com)
Last updated: June 30, 2025
Crave Meal Prep Co. (“Crave Meal Prep,” “we,” “us,” or “our”) operates the website located at cravemealprepco.com and all related features, tools, products, and services (collectively, the “Services”). Our online store is powered by Shopify, which helps us deliver the Services to you. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, make a purchase through, or otherwise interact with the Services.
If any provision in this Privacy Policy conflicts with our Terms of Service, the terms of this Privacy Policy govern with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing or using any part of the Services, you acknowledge that you have read and understand this Policy and consent to the practices it describes.
1. Personal Information We Collect or Process
“Personal information” means information that identifies, relates to, or could reasonably be linked to you. It does not include data that has been de-identified or aggregated so that it can no longer reasonably identify you. Depending on how you interact with us and where you live, we may collect or process the following categories of personal information:
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Contact details – name, billing and shipping address, telephone number, email address.
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Financial information – credit/debit-card numbers, payment-method details, transaction IDs, payment confirmations.
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Account information – username, password, security questions, preferences, and settings.
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Transaction information – items viewed, placed in cart or wishlist, purchased, returned, exchanged, or cancelled, plus your transaction history.
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Communications – content of customer-service inquiries, reviews, survey responses, or other messages you send us.
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Device information – IP address, browser type and version, time zone, device identifiers, network information.
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Usage information – how and when you browse, search, click, or otherwise interact with the Services.
2. Sources of Personal Information
We collect personal information:
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Directly from you – when you create or access an account, place an order, complete forms, or communicate with us.
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Automatically – through cookies, pixels, and similar technologies when you browse or use the Services.
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From service providers – when vendors process information on our behalf (e.g., payment processors, fulfillment partners).
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From partners or other third parties – such as marketing and advertising partners.
3. How We Use Personal Information
Depending on your interaction with the Services, we may use personal information to:
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Provide, tailor, and improve the Services – process orders and payments, arrange shipping, handle returns, remember your preferences, and personalize your shopping experience.
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Market and advertise – send promotional emails, texts, or postal mail; display targeted ads on our Site or third-party sites based on your interactions.
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Ensure security and prevent fraud – authenticate users, detect and investigate suspicious or illegal activity, and protect public safety.
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Communicate with you – provide customer support, respond to requests, and manage our relationship.
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Comply with legal obligations – respond to lawful requests and enforce our terms and policies.
4. How We Disclose Personal Information
We may disclose personal information:
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To Shopify and other service providers that perform services for us (IT, payment processing, analytics, cloud storage, shipping).
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To business and marketing partners to deliver advertisements or promotions (subject to your opt-out rights where applicable).
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At your direction or with your consent – e.g., social-media integrations or third-party fulfillment.
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Within our corporate group or in connection with a merger, acquisition, reorganization, or similar transaction.
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For legal reasons – to comply with law, respond to legal process, or protect rights, property, or safety.
5. Relationship with Shopify
Our store is hosted on Shopify. Shopify may process personal information about your interactions with our Site and with other Shopify-hosted merchants to provide and improve its services. For details about Shopify’s data practices and how to exercise related rights, please see the [Shopify Consumer Privacy Policy] and the [Shopify Privacy Portal].
6. Third-Party Links
The Services may link to third-party websites or platforms. We are not responsible for the privacy or security of those sites. Review their policies before providing personal information.
7. Children’s Data
The Services are not directed to children, and we do not knowingly collect personal information from anyone under the age of majority in their jurisdiction. If you believe a child has provided us personal information, please contact us so we can delete it. We do not “sell” or “share” personal information of anyone under 16.
8. Security and Retention
We use reasonable safeguards to protect personal information, but no system is 100 % secure. How long we retain data depends on factors such as account maintenance, service provision, legal requirements, and dispute resolution.
9. Your Rights and Choices
Depending on your location, you may have rights to:
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Access / Know the personal information we hold about you.
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Delete personal information.
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Correct inaccuracies.
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Port data to another service.
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Opt out of “sale,” “sharing,” or targeted advertising.
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Manage marketing preferences – unsubscribe from promotional emails via the link in each message.
To exercise these rights, contact us as described below. We will verify your identity before honoring a request, and you may authorize an agent to act on your behalf where allowed by law.
We will not discriminate against you for exercising your privacy rights.
10. Complaints
If you have concerns about our privacy practices, please contact us. Depending on your jurisdiction, you may also lodge a complaint with your local data-protection authority.
11. International Transfers
We may transfer, store, or process your personal information outside your country. When we transfer data from the European Economic Area or the United Kingdom, we rely on approved mechanisms such as Standard Contractual Clauses or adequacy decisions.
12. Changes to This Privacy Policy
We may update this Policy from time to time. We will post any changes on this page and update the “Last updated” date above. Where required by law, we will provide additional notice.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: info@cravemealprepco.com
Mailing address: Crave Meal Prep Co., 906 Sewall Avenue, Asbury Park, NJ, 07712, US
By continuing to use the Services, you acknowledge that you have read and understood this Privacy Policy.